The mortgage business is a personal one and you should know who you are working with. Below are some of the comments I have received from past customers and colleagues I work with.

• "Thank you, Janelle, for making a complex process go so smoothly.   You and Tracy communicate in a way that is both professional and friendly.  Timely information, easy-to-understand explanations, a bit  of humor at just the right moment--they all add up to a great experience.  Oh, and did I mention how much money you saved  me?  Thanks again" -  -Lynda McDaniel  

• "Janelle Steinberg is the  perfect combination of  quintessential business  professional and  overprotective parent. She balances compassion for her  clients with aggressive research to make sure no  client pays more for a loan than necessary. From the  minute I hand her a mutually agreed upon  purchase and sale agreement my worries end. She keeps  in constant communication with her borrowers and me,  she treats everyone with respect, she's always  accessible to both agents and buyers. Best of all,  Janelle truly cares about each and every client.  "                      -Shelley Miller      Windermere Real Estate 

• "Thank you so much for your assistance in securing my recent line of credit.  Working with you was a delightful experience.  As always,  you were professional, knowledgeable, flexible, friendly, and quick to respond.  You are indeed an asset to Cobalt Mortgage and  the community.  I look forward to working with you again for any of my future real estate financing needs.  "                          -Bryan Abell